Registration & Cancellation Policy
Reserving your spot
Your registration is confirmed once we receive your $750 non-refundable deposit. Spots are limited to 6 guests and offered first-come, first-served. The remaining balance is due in full by January 1, 2027. If you'd like to arrange a payment plan, please reach out.
Cancellations & Refunds
We understand that life can bring unexpected changes. Due to the intimate nature of this tour and the significant advance commitments required for accommodations, curated experiences, transportation, and preparation, all payments including the deposit are non-refundable.
If you are unable to attend, your spot may be transferred to another person of your choosing, or to someone on our waitlist. If a waitlisted guest purchases your spot, a refund (less the non-refundable deposit) may be issued at our discretion. This is the only circumstance under which a refund may be made.
If the trip is canceled by us
In the unlikely event we cancel the trip and it is not rescheduled, you will receive a full refund of all payments made. If dates are rescheduled due to natural disasters, government restrictions, or other circumstances beyond our control, we will choose dates that work with the majority of the participants.
Itinerary changes
The itinerary, route, and activities are subject to change based on festival dates and the availability of certain experiences; any changes will remain within the same overall trip dates.
Travel insurance
We strongly recommend purchasing comprehensive travel insurance at the time of booking to protect your investment against illness, injury, travel disruption, cancellation, and other unforeseen circumstances. Arranging this is your responsibility.
Assumption of risk & liability
Participation in this tour is voluntary and undertaken at your own risk. You are responsible for your own health, safety, travel documents, and personal conduct throughout the trip. Hearth & Seoul and its representatives act only as a coordinator of travel and experiences; we are not liable for any injury, illness, loss, damage, delay, or additional expense arising from causes beyond our reasonable control including but not limited to the acts of third-party vendors, transportation providers, accommodations, weather, illness, or force majeure events.
By submitting your deposit, you acknowledge that you have read, understand, and agree to these terms.